Sales Support Associate Customer Service & Call Center - Wadsworth, OH at Geebo

Sales Support Associate

3.
5 Wadsworth, OH Wadsworth, OH Full-time Full-time Estimated:
$46.
4K - $58.
7K a year Estimated:
$46.
4K - $58.
7K a year Position is responsible for providing day to day sales support though sales activity planning, lead nurturing, and data management through SOPREMA and its affiliates in the United States, their respective sales teams.
Essential Functions and
Responsibilities:
Assist in the qualification/management of Construct Connect projects and mange them through the conversion process to CPOs in Salesforce.
With the use of Salesforce assisting in job quoting and data management.
Work with regional sales teams to secure and schedule AIA presentations Manage all pre/post event administrative tasks for AIA With the use of Salesforce nurture and convert inbound leads to opportunities Work with the Regional Sales Managers on email marketing campaigns and manage follow-up on campaign.
Manage all lead follow-up for tradeshows, webinars, website leads, ecommerce, etc.
Perform regular outbound telemarketing efforts to support new business development by market.
Ensure brand consistency Establish effective relationships with collaborators within other departments (Marketing, Finance, Customer Service, R & D, Human Resources, Operations, etc.
) to address key business issues and opportunities.
Manage customer expectations and contribute to a high level of customer satisfaction.
Assist in the procurement of technical letters and other documents as it relates to AEC and CPO opportunities in Salesforce.
Develop strategic corporate, national, and regional account relationships and cultivate C-level business relationships at the distribution and retail level.
Collect and analyze sales data and trends and use KPI metrics to drive sales process and planning.
Track information and data related to contact and account interactions through Salesforce.
Minimum
Qualifications:
Excellent analytical skills and solid business acumen with ability to balance the needs of the marketplace with sound business judgment Demonstrated ability to meet objectives, drive results and operate with the highest level of urgency in solving problems Strong proficiency in Microsoft Office Suite Applications Excellent communication skills Working Conditions and/or Physical Demands:
This position is regularly required to travel by car, train, or plane.
He or she is frequently required to sit, stand; walk; or stoop.
The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Employee must be able to read technical specifications and use a computer.
Employee may be required to travel approximately 10% of the time within North America and possibly internationally.
This description reflects management's assignment of essential responsibilities and core competencies and does not prescribe or restrict the responsibilities that may be assigned.
The job holder is responsible to the organization to carry out any other duties within the scope, spirit and purpose of the job as requested by the supervisor.
Reports to the Sales Process/Platform Manager Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Compensation package:
Bonus opportunities Schedule:
Monday to Friday Application Question(s):
Do you have experience using CRM software, even if it wasn't Salesforce? What did you use it for? Tell us about a time when you helped someone solve a problem or answer a question.
How did you go about it? How would you describe your organizational skills? Can you give an example? Are you comfortable communicating with people over the phone and email? Which is preferred? Are you a quick learner and willing to be trained on new software and processes? What is your salary requirement to make a job change? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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